Contact & Support
We are here to help you begin with clarity
When reaching out, please share:
• Primary skin concern
• New or returning member status
• Known sensitivities or triggers
• Preferred contact method
Our Lead Corrective Skin Specialist will guide you toward the appropriate first step.
Getting Started
New Members
• Schedule a Skin Health Consultation
• Complete intake forms prior to arrival
• Arrive prepared for education‑first care and a clear corrective plan
Existing Members
• Book plan‑recommended treatments
• Maintain consistency to protect results
Policies
Appointments are reserved to protect dedicated, uninterrupted treatment time.
Cancellation and rescheduling policies are confirmed within Jane at booking.
Late cancellations or missed appointments may be subject to a fee in respect of reserved practitioner time.
All appointments are booked through our secure online booking system (Jane App).
This protects accuracy, keeps your care organized, and ensures you receive the correct pre-visit instructions.
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Our Location
Location
287 Locke Street South
Hamilton, ON L8P 4C3
Make an Appointment
Open Hours
Monday 9 am – 7 pm
Tuesday 9 am – 7 pm
Wednesday 9 am – 4 pm
Thursday 9 am – 7 pm
Friday 9 am – 7 pm
Saturday 9 am – 2 pm
Sunday Closed